What the Patient Advocate can do for you:

1. She sets up payment agreements for patients who prefer to pay off their balances in increments.
2. She sits down with patients and tries to help them understand their medical bills.
3. She coordinates the “Sliding Fee Scale” application process which allows medical discounts for uninsured patients, depending on their qualifications.
4. FMLA (Family Medical Leave Act) paperwork, disability forms, workman’s compensation, paperwork-paperwork-paperwork! She helps complete paperwork and forms of this type for patients.
5. She asks that patients give her as much time as possible to complete the paperwork prior to their needing the time off of work.
6. She asks that the patient try to be present when she completes the paperwork, as the patient typically knows most of the answers and can expedite the completion process.